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Amazon Vendor Account Manager / Administrator

  • Remote, Hybrid
    • London, Greater London, United Kingdom
    • Warsaw, Mazowieckie, Poland
    • Bratislava, Bratislavský kraj, Slovakia
    • Bucurest, București, Romania
    • Praha, Praha, Hlavní město, Czechia
    +4 more

Job description

Vilgain is experiencing rapid growth, with a 100%+ year-over-year increase, driven by our mission to offer the world the most accessible, highest-quality food and supplements. 🎯

While we've established a strong presence online, we are currently focused on aggressive scaling in marketplaces recognized as one of the world's most dynamic and competitive markets. We are looking for a driven Amazon Vendor Account Manager/ Administrator who understands the Amazon Vendor ecosystem inside out and can turn growth opportunities into real business results.💥

What you’ll do:

  • Oversee routine daily operations within Amazon Vendor Central.

  • Manage the full purchase order lifecycle, including processing, shipment coordination and issue resolution.

  • Maintain accurate product, pricing, and GTIN Goldlist data.

  • Monitor performance metrics and ensure compliance with Amazon Vendor requirements.

  • Analyze CoOP deductions, promotions, and operational discrepancies.

  • Support dispute resolution and communication with Amazon Vendor support teams

  • Collaborate with the Supply Chain Team on forecasting and inventory planning

  • Ensure smooth returns handling and continuous process improvements

  • Develop & optimize processes for effective Amazon Vendor Account management.


What you bring:

  • 2+ years of experience managing Amazon Vendor accounts, ideally within FMCG or consumer goods.

  • Proven commercial results: revenue growth, successful negotiations and strong retailer relationships.

  • Solid understanding of these Amazon Vendor Processes 🔍 : 

    1. PO processing / ASN Creation

    2. Vendor Orders Shipment Management

    3. PO Cancellation Request Processing & Management 

    4. CoOp Deductions Analysis & Management 

    5. Promo / Deal  Analysis & Validation

    6. Shortage Claims Disputes Management

    7. Vendor Central Support Case Management

    8. Gtin Goldlist Data input, processing and Management.

    9. Operational Performance Management

    10. Return processing.

  • Strong analytical and communication skills with confidence working with data.

  • Advance practical skills & knowledge of MS Excel.

  • Proactive & disciplined personality who enjoys taking on challenges and getting it done.

  • Knowledge of two European languages 

What you’ll get: 

  •  A leading role in Vilgain’s global expansion, with ownership of one of our key sales channels.

  • An open, fast-moving culture where your work has a direct impact.

  • Hybrid or remote setup — work from London or join our Prague HQ when needed. Or fully remote: No problem for us 🫡

  • Competitive salary, based on experience.

  • Discount on all Vilgain products 🖤, early access to new launches, learning budget, and team events.

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